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 Whats Happened to Dr.
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New Member

United Kingdom
1 Posts

Posted - 12/04/2022 :  13:37:33  Show Profile  Reply with Quote
To get medical assistance for an inner ear infection at the Tredegar Health Center is impossible, I was told to call 111. Called 111 and told to wear a cap when going out". Called several times to 111 and Sunday afternoon eventually spoke to someone who agreed to send a prescription, which never arrived. Call 111 Monday but they are a separate 111 to weekend 111 and could not help and advised to call my Dr. After managing to get past the receptionist and insisting on speaking to a Dr. the Dr. called back 5 hours later. Again after much debate i received my prescription. Whats happened to our local Dr. service

Super Member

1393 Posts

Posted - 12/04/2022 :  15:23:41 Link directly to this reply  Show Profile  Reply with Quote
It appears from that experience you had that 111 is not fit for purpose. The whole service appears to be a worrying shambles. I have previously phoned for a doctors appointment only to be told it's emergency appointments only. Can someone explain what an emergency appointment might be because if it's an emergency surely it's a hospital visit that is needed. I cannot see how any improvement can be made when we have our new surgery if they cannot cope now. I think back to the 1960's when Doctor Daily used to call on you 'at home' unannouced, to check that you were improving and that was after doing a full surgery. Wouldn't it be great to be able to see a doctor 7 days a week, people don't only fall ill Monday to Friday. For many people who work it must be an absolute nightmare to get an appointment especially when you have to ring numerous times at 8am, hopefully to get through and then most of the time (if you're fortunate) it's a return telephone call at an unspecified time - absolutely useless if you are in employment and cannot access a phone and talk privately.
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Super Member

United Kingdom
1401 Posts

Posted - 13/04/2022 :  11:27:23 Link directly to this reply  Show Profile  Reply with Quote
The GP service has got so poor that people are ringing for an ambulance to take them to hospital
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Super Member

United Kingdom
1674 Posts

Posted - 13/04/2022 :  15:01:42 Link directly to this reply  Show Profile  Reply with Quote
The NHS did well with covid.
Having said that it appears to be pretty bad otherwise.
It is so big that it appears to be out of control. (It is the 2nd biggest organisation worldwide after the Chinese army)
It was noted in a TV programme about the NHS that in some big hospitals the medics and admin hardly talk to one another
As the old saying was "Roll on death- demob is a failure"
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Super Member

1393 Posts

Posted - 25/04/2022 :  08:52:42 Link directly to this reply  Show Profile  Reply with Quote
How can this be, first to get through at 8am at surgery - to be told no appointments only a ring back which is totally impracticable. Iím starting to feel peopleís health and well-being are of great concern. If people canít see a doctor theyíre going to end up bypassing the first port of call, the health centre and go straight to hospital. Itís a total mess. Call backs off doctors are not suitable in most cases. People are in work places and cannot just stop to answer a doctors call. The majority of people need a specific appointment time so they can make appropriate arrangements.
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Super Member

United Kingdom
2002 Posts

Posted - 25/04/2022 :  18:31:47 Link directly to this reply  Show Profile  Reply with Quote
Last Wednesday at 8.30am I phoned for an appointment, and as usual I was told a Dr.would get back to me. At 4pm I rang to see if I had been forgotten, I was told they were very busy, I phoned again at 5pm the secretary was very apologetic and said she would see the Dr. I finally had a call back at 6.05pm. I had explained in the morning, I had a badly infected cut in my leg. I finally got a prescription for antibiotics the next morning. The Dr.told me to see the nurse this Tuesday to check the wound, the only available anointment, is 8.15am this thursday. I am not blaming the secretaries they have to put up with a lot of criticism, but things must change, and quickly!!
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United Kingdom
13919 Posts

Posted - 04/05/2022 :  12:42:05 Link directly to this reply  Show Profile  Reply with Quote
When are the surgery's going back to normal operation, will they EVER go back to pre-covid.

The Welsh office should randomly walk into surgery's and ask what is going on.

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Full Member

United Kingdom
129 Posts

Posted - 04/05/2022 :  21:31:20 Link directly to this reply  Show Profile  Reply with Quote
Totally agree Pierre, exactly the same situation in Bridgend surgeries.
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